PERSONALIZED SKIN SOLUTIONS.

We offer a complimentary online skin service, tailored to suit your skin needs.

Whether you're looking for a new addition to your current skincare line-up, an entire routine refresh, a gifting idea for a loved one - or simply want to know more about your skin, our team is here to give you 1:1 personalised advice.

SPEAK WITH AN ONLINE SKIN EXPERT

Our experts are available to talk via live chat, an audio-only call or video call. The choice is yours.

BOOK A 20-MINUTE VIDEO CALL

Select a date and time that works best for you.

Completed your skin consultation? Leave a review

NOTES FROM OUR EXPERTS

Meet Our Online Skin Experts

The team behind our complimentary online skin service.

Between building dreamy skincare routines and transforming confidence, we asked our Online Skin Experts to share what they love most about their job, their top skincare product picks and their favourite treatments - Ultraceuticals of course.

RADIANT REVIEWS FROM OUR GUESTS

FREQUENTLY ASKED QUESTIONS

Can I choose my Ultra Skin Expert when booking a video consultation? 

Our experts will do their best to accommodate to your preference, however, this is subject to availability. 

Do I need to remove my make up before a video consultation? 

It’s your choice! It may be easier to attend a video consultation with no make up so that our experts can take a look at your skin and you can walk us through your concerns.

Do I need to make notes during my video consultation? 

No need, however it’s your choice. After your booking, you will receive your product recommendations as well as any tips discussed in your consultation via email.

How long are video or phone consultations? 

Our skin consultations may last for up to 20-30 minutes. This will vary depending on the support you are after. 

Are phone and video consultations complimentary?

YES! Our phone and video consultations are complimentary, including follow up consultations.

Can I book multiple video consultations?

You can book as many as you like! We always recommend booking a follow up consultation with your expert if you are following a recommended routine.